A Gas Safe registered engineer dispatched fast to get your boiler working again - 24/7.
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How it works
We instantly find the nearest available, vetted heating engineers to you.
We hand you a number to call - no call centre, no middleman.
Call and talk to them directly. Enquiring is always free.
Enter your postcode and we'll connect you to the nearest available heating engineer in under a minute.
Every heating engineer passes up to 10 trade and individual related checks.
It is free to use EmergencyLines, pay only the heating engineer for their service.
Every member agrees to dispatch within 1 hour where possible.
A boiler almost always picks the worst moment to fail - first thing before work, the coldest night of the year, or the moment you spot water pooling underneath it. EmergencyLines connects you straight to a verified, Gas Safe registered engineer who can diagnose and repair the boiler now, rather than putting you on a waiting list for next week.
There is no call centre in between. Enter your postcode, see the nearest available engineer with genuine emergency cover, and call them directly. You describe the fault - a lockout code, no hot water, a leak, a pressure drop - and agree timing and price with the person who will actually carry out the repair. It is free to check, and you only pay for the work.
The engineers cover the common makes - Worcester Bosch, Vaillant, Ideal, Baxi, Glow-worm and others - and every one is vetted for identity, right to work, active trading and their registered credentials before they take a call. Because they work on gas, that verification is not optional, it is the point.
A boiler that will not fire - or fires but gives you no hot water or no heating - usually comes down to a handful of causes. Some you can reset yourself; others need a Gas Safe engineer:
A complete breakdown - no heat, no hot water, and nothing you can reset - is exactly what the network is built for. Instead of ringing round firms that may not answer, enter your postcode and you are connected to the nearest available Gas Safe registered engineer who can attend now; where an engineer is free, most emergency callouts are arranged within the hour. You can safely check the pressure, power, gas supply and thermostat, and reset a lockout once - but beyond that, a boiler is a gas appliance and must be worked on by a registered engineer.
Two minutes of checks help the engineer arrive prepared: confirm the pressure gauge reads roughly 1 to 1.5 bar, that the gas and power are on, and that the thermostat is calling for heat; in cold weather, check the white condensate pipe outside hasn't frozen; and note any fault code on the display. For a fuller walkthrough, our boiler not working checklist runs through all six checks, and the boiler repair cost guide shows what each fix typically runs to.
Yes. Enter your postcode and you will see Gas Safe registered engineers available right now, including nights, weekends and bank holidays. You call directly and agree how soon they can reach you.
Where an engineer is available, most emergency callouts are arranged for within the hour. You see who is free near you the moment you enter your postcode and agree timing with them directly.
That often points to a diverter valve or a specific component rather than the whole boiler. It is a common, fixable fault - describe exactly what works and what does not when you call so the engineer arrives prepared.
You can safely check the pressure, power, gas supply and thermostat, and reset a lockout once. Beyond that, a boiler is a gas appliance and must be worked on by a Gas Safe registered engineer - which is exactly who the network connects you to.
Note any fault code on the display, check the pressure gauge reads roughly 1 to 1.5 bar, and confirm the gas, power and thermostat are all on. Share what you found on the call so the engineer arrives prepared.
It depends on the fault, the parts and the time of day, which is why you speak to the engineer first. Enquiring is free, they quote you directly, and you agree payment directly with the engineer.
The engineers work across the common makes including Worcester Bosch, Vaillant, Ideal, Baxi and Glow-worm. Mention your boiler make and the fault when you call so they bring the right approach.
It comes with your trades list.
