No hot water or heating? A Gas Safe registered engineer dispatched fast to find the fault.
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How it works
We instantly find the nearest available, vetted heating engineers to you.
We hand you a number to call - no call centre, no middleman.
Call and talk to them directly. Enquiring is always free.
Enter your postcode and we'll connect you to the nearest available heating engineer in under a minute.
Every heating engineer passes up to 10 trade and individual related checks.
It is free to use EmergencyLines, pay only the heating engineer for their service.
Every heating engineer agrees to dispatch within 1hr where possible.
A boiler that will not fire, or fires but gives you no hot water or heating, usually comes down to a small set of faults: low pressure, a tripped electrical supply, a faulty thermostat, a frozen condensate pipe in winter, or a safety lockout. Some checks are safe to do yourself; anything inside the appliance needs a Gas Safe registered engineer.
Enter your postcode and EmergencyLines finds the nearest available engineer with genuine emergency cover. You speak to the engineer directly, explain what the boiler is doing, and agree timing and price before they travel. There is no dispatcher and it is free to check who is available.
Before calling, check that the pressure gauge reads around 1 to 1.5 bar, the gas and power are on, and the thermostat is calling for heat. In cold weather, look for a frozen condensate pipe outside and note any fault code on the display. Those details help the engineer arrive prepared.
Do not remove the boiler casing. Check only the controls and supplies you can reach safely, then stop if the boiler repeatedly locks out:
Common causes include low pressure, a tripped power supply, a faulty thermostat, a frozen condensate pipe or a safety lockout. Note any fault code shown so a Gas Safe engineer can identify the cause quickly.
That often points to a diverter valve or another specific component rather than the entire boiler. Tell the engineer exactly what still works so they arrive prepared.
Yes. Enter your postcode to see Gas Safe registered engineers offering genuine 24/7 emergency cover, including evenings, weekends and bank holidays.
Yes. It costs nothing to check availability or enquire. You agree the price directly with the engineer before work starts.
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