24/7 emergency heating engineer

No heat and no hot water? Connect directly with an available Gas Safe registered engineer.

Please enter a valid UK postcode.

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Free Connection | 1 Hour Dispatch Target

Heating emergencies we cover

Complete breakdown
Emergency
Complete breakdown
No heating or hot water
Emergency
No heating or hot water
Leaking or losing pressure
Emergency
Leaking or losing pressure
Locked out on a fault
Emergency
Locked out on a fault
Vetted local trades Available 24/7 Free connection

How it works

Get connected in 60 seconds

1
Enter your postcode

We instantly find the nearest available, vetted heating engineers to you.

2
Get a direct number

We hand you a number to call - no call centre, no middleman.

3
Speak to your heating engineer

Call and talk to them directly. Enquiring is always free.

Got a heating
emergency now?

Enter your postcode and we'll connect you to the nearest available heating engineer in under a minute.

Find Help Now Lines open 24/7
Calling HeatingLine on a smartphone
Verified Trades

Every heating engineer passes up to 10 trade and individual related checks.

Free Domestic Use

It is free to use EmergencyLines, pay only the heating engineer for their service.

1 Hour Dispatch Target

Every member agrees to dispatch within 1 hour where possible.

What to do after a complete boiler breakdown

A full boiler breakdown means no heat, no hot water and nothing on the controls brings it back. Instead of ringing firms that may not answer, enter your postcode and EmergencyLines connects you to the nearest available Gas Safe registered engineer who can attend now. Where an engineer is free, most emergency callouts are arranged within the hour.

You speak to the engineer directly. Describe the fault or lockout code, confirm how quickly they can reach you, and agree the likely cost before they set off. There is no call centre in the middle and no charge to find out who is available near you.

Every engineer is checked for identity, right to work, active trading and Gas Safe credentials before appearing on the network. Whatever the boiler make, give the engineer its model and any display code on the call so they can bring the right parts and approach.

Keep the home safe while you wait

A boiler breakdown is uncomfortable, but do not open the casing or keep resetting a lockout. Use safe portable heating if available, keep vulnerable people warm, and tell the engineer immediately if you smell gas or see water leaking.

Common questions

How quickly can an engineer reach a boiler breakdown?

Where an engineer is available, most emergency callouts are arranged for within the hour. Enter your postcode, see who is free nearby and agree timing directly.

Should I try to fix a broken-down boiler myself?

You can check the pressure, power, gas supply and thermostat, and reset a lockout once. Do not open the casing: gas-appliance repairs must be handled by a Gas Safe registered engineer.

Is boiler breakdown help available at night and weekends?

Yes. The network includes engineers with genuine 24/7 emergency cover, including nights, weekends and bank holidays.

What will a boiler breakdown repair cost?

The fault, parts and time of day affect the price. You speak to the engineer and agree the cost before work starts; checking availability is free.

UK-wide
coverage
24/7
availability
23 sec
avg connection
Popular areas
Cost guides
Helpful guides

How we verify every tradesperson

24/7 Availability

Every member agrees to our 24/7 emergency service commitment during onboarding.

Postcode & Location

We confirm each member's base postcode for local estimates.

Certifications

Required trade credentials are checked and kept on file.

Right to Work

We confirm UK right to work before a member joins.

Personhood

We check each member's name, identity and contact details.

1 Hour Dispatch Target

Members agree to dispatch within an hour where possible.

What the checks cover
Identity & contact
The registered member's identity, UK right to work and contact details are checked.
Trade credentials
Heating and electrical credentials are checked against the relevant register for permitted work and expiry.
Location
The member's setup postcode is used for location estimates, not live tracking.
Limits
Checks apply to the registered member. They are not a workmanship guarantee or insurance verification.
Member responsibilities & complaints